We accept returns and exchanges on items purchased from GTBicycles.com for (30) thirty days from the date of purchase in accordance with our return policy below.
Details
- The bike or part must be in its original packaging to receive a 100% refund.
- If product is unused but protective packaging has been removed or has major damage, we will refund 75% of the order.
- We do not accept returns on apparel.
- Please allow for 7-10 days to process the return and issue refund.
*Protective packaging includes: foam, cardboard, zip ties, plastic axle covers, warning decals and reflectors.
Price Matching Policy
At GT Bicycles, we offer competitive pricing every day. All sales are final, and we do not provide price matching, adjustments, or store credits. Our focus is on delivering great value through quality products and exceptional service.
Please reach out to sales@gtbicycles.com to start a return.
