Return Policy

Returns are accepted within 30 days of delivery.

Details

  • The bike or part must be in its original packaging to receive a 100% refund.
  •  If product is unused but protective packaging has been removed or has major damage, we will refund 75% of the order.
  • We do not accept returns on apparel.
  • Please allow for 7-10 days to process the return and issue refund.

 *Protective packaging includes: foam, cardboard, zip ties, plastic axle covers, warning decals and reflectors.

 Please reach out to sales@gtbicycles.com to start a return.